Frequently Asked Questions

    • How much do you charge for shipping?
      • We ship all our products for free. :) 
    • Where is Serenity Stone located. 
      • We are a small business in Austin, TX. 
    • How long does shipping takes? 
      • In most cases, products are delivered within 2 weeks. 
    • Ship outside the US? 
      • Currently we only ship to US. 
    • Return policy? 
      • As you know, jade material is fragile, easy to damage in transit, even if we pack it very carefully. If you receive the broken product, please contact us for help.